L25013-T-SG - Customer Data Unification Platform
London Luton Airport Operations Limited · United Kingdom
Key facts
- Estimated value
- £480,000
- Closing date
- 16 May 2025
- Procedure
- Negotiated procedure with prior call for competition
- Buyer type
- Utilities & transport
- Source
- Find a Tender
Description
LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA’s guest data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful guest experiences delivered seamlessly across existing and new touchpoints as they are developed. This contract would be awarded for a six-year period. This will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meets the evolving requirements of LLA & our guests. For further details, please see the tender documentation available via the procurement portal.
Categories (CPV)
- 72300000 Data services
- 48000000 Software package and information systems
- 48480000 Sales, marketing and business intelligence software package
- 48482000 Business intelligence software package
- 48610000 Database systems
- 48611000 Database software package
- 48613000 Electronic data management (EDM)
- 48614000 Data-acquisition system
- 64216110 Electronic data exchange services
- 72000000 IT services: consulting, software development, Internet and support
- 72310000 Data-processing services
- 72311100 Data conversion services
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