IT Help Desk Outsourcing
OFFICE OF RAIL AND ROAD · London
Key facts
- Contract value
- £145,385
- Awarded
- 17 Sep 2025
- Contract starts
- 30 Sep 2025
- Contract ends
- 30 Sep 2026
- Procedure
- Below threshold - unknown
- Buyer type
- Central government
- Source
- Find a Tender
Awarded to
| Supplier | Value |
|---|---|
| Stone Technologies Limited | £145,385 |
Description
Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.
Categories (CPV)
- 72253100 Helpdesk services
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