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Tenfell
Awarded contract
Published 15 Sep 2025

BHCC DH Digital Transformation Programme Consultancy 25/26

Brighton & Hove City Council · South East

Key facts

Contract value
£637,366
Awarded
03 Aug 2025
Contract starts
11 Aug 2025
Contract ends
31 Mar 2026
Procedure
Call-off from a framework agreement (framework)
Buyer type
Local government

Awarded to

SupplierValue
REED TALENT SOLUTIONS LIMITED£637,366

Description

Currently, customer information exists in multiple unconnected sources to differing levels of data quality. This results in a reduced holistic view of our customers, impairing their ability to provide efficient services and a good customer experience. It also gives a reduced ability to use analytics to determine how best to target services.

By undergoing this Digital Program, Brighton and Hove City Council's high-level objectives are to achieve the following:

• Services to be available online where possible and are easy to find. • Council information systems to be joined up appropriately to make it easier for customers. • The data and knowledge that the council collects will be used to understand and improve services for customers.

Categories (CPV)

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