Contact Centre Transformation to Hosted Solution Phase 2 (G-Cloud 14 Call Off)
Peterborough City Council · East of England
Key facts
- Contract value
- £320,000
- Awarded
- 03 Apr 2025
- Contract starts
- 13 Apr 2025
- Contract ends
- 31 Jul 2025
- Procedure
- Restricted procedure
- Buyer type
- Local government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| PRICEWATERHOUSECOOPERS LLP | £320,000 |
Description
Phase 2 of the contact centre transformation project - AWS voice automation & enhanced benefits and redesign of the contact model.
Categories (CPV)
- 79512000 Call centre
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