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Awarded contract
Published 30 Jun 2025

Extension of Intrepid System

Health Education and Improvement Wales (HEIW) · Wales

Key facts

Contract value
£205,366
Awarded
24 Jun 2025
Contract starts
30 Jun 2025
Contract ends
30 Sep 2025
Procedure
Direct award
Buyer type
Health

Awarded to

SupplierValue
Vitalhub UK Limited£205,366

Description

Health Education and Improvement Wales (HEIW) awarded a direct contract to Hicom Technologies Ltd (parent company: Vitalhub UK Limited) for the continued provision and support of the Intrepid IT system. The proposed contract covers a 3-month extension from 1st July 2025 to 30th September 2025, with an option for an additional 3-month period ending 31st December 2025. The Intrepid system is a proprietary platform developed and supported exclusively by Hicom Technologies Ltd. Due to technical constraints and compatibility requirements, including the need for uninterrupted access to critical trainee data and payroll functionality, no alternative supplier can provide the required services. This extension ensures continuity of service while the transition to a new system is being resolved following issues encountered during the initial rollout.

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