People Services Target Operating Model (TOM)
NHS England · London
Key facts
- Contract value
- £750,000
- Awarded
- 27 Apr 2025
- Contract starts
- 28 Apr 2025
- Contract ends
- 31 Mar 2026
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| KPMG LLP | £750,000 |
Description
To standardise, automate, and consolidate the NHS people services through the development of a Strategic Outline Business Case (SOC) and a Target Operating Model (TOM) options appraisal.
This initiative aims to address the current fragmented and highly transactional nature of HR services across NHS providers, where inefficiencies such as duplication, manual processes, and a lack of technology use result in reduced productivity, poor staff experience, and increased operational costs.
Categories (CPV)
- 85100000 Health services
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