Customer Center Services for CSG
Home Office · London
Key facts
- Contract value
- £233,267
- Awarded
- 31 Aug 2023
- Contract starts
- 31 Aug 2023
- Contract ends
- 17 May 2024
- Procedure
- Negotiated procedure without prior publication (above threshold)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Sitel UK Ltd | £233,267 |
Description
The authority seeks to procure the services of a sole Supplier for the provision of contact centre services handling voice calls, emails and complaints handling amongst others but not limited to the following services: MPs allocation of correspondences, escalations points, any technical-related support questions.
Categories (CPV)
- 79510000 Telephone-answering services
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