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Published 26 Jan 2026

Provision, Installation, Monitoring, and Maintenance of Digitally Compliant Warden Call Alarm Systems for Sheltered Housing Schemes

Cambridge City Council · East of England

Key facts

Estimated value
£800,000
Engagement closes
10 Dec 2025
Contract ends
31 May 2029
Buyer type
Local government

Description

The council is seeking to procure a new contract to deliver a digitally compliant warden call alarm system across its 13 sheltered housing schemes, covering approximately 500 properties. This upgrade is essential to ensure continuity of service following the national digital phone line switchover. The procurement will be divided into three lots: (1) the supply and installation of the new alarm equipment, (2) the provision of a 24/7 monitoring and response service for alarm activations, and (3) ongoing maintenance and support for the installed systems. We are inviting suppliers with relevant experience and capability to express interest in one or more of these lots.

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