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Tenfell
Awarded contract
Published 01 Nov 2024

Bill Printing

NORTHUMBRIAN WATER GROUP LIMITED · North East

Key facts

Awarded
30 Oct 2024
Procedure
Negotiated procedure with prior call for competition
Buyer type
Utilities & transport

Description

NWL have awarded a contract for the provision of bill printing. The items that are to be provided include: 1. Printing of our customer bills and letters, including: - Laser printing of bills and letters. - Mailsorting our bill and letter files, including adding a Mailmark barcode on the documents. - Enclosing ready for collection by downstream service provider to meet mailsort requirements. - Provide or process controls tracking data from receipt of files to the despatch of mail. - Procurement / provision of stationery including paper, envelopes and occasionally leaflets. - Provision of stock storage, stock reports and stock re-order alerts when re-order levels are reached. - Processing of returned mail, including providing a weekly file detailing mail returned. 2. PayPoint payment card production, including: - Provision or sourcing of plastic payment cards, and paper for customer letters - Encoding of magnetic strip - Card attached to customer letter and mailed. Currently mailed using existing envelope stock from our main print files detailed above. 3. Hybrid Mail solution - Providing a print solution for our colleagues working both in the office and at home

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