Aster Group: Out Of Hours Telephone Line Managed Service.
Aster Group Limited · United Kingdom
Key facts
- Engagement closes
- 23 Aug 2024
- Buyer type
- Housing
- Source
- Contracts Finder
Description
*** PRE MARKET ENGAGEMENT*** ***EXPRESSIONS OF INTEREST***
Aster operates one Contact Centre supporting its property management and maintenance operations for all regions. The function of the Contact Centre is to handle customer contact regarding property repair and housing enquiries and distribute the work to the appropriate in-house operative teams and/or external contractors. Aster provides an out of hours emergency repairs service where any calls into the Contact Centre will be transferred to the provider.
The requirements for the provision of the out of hours service is to provide a service for Aster's housing stock in terms of the definition of an emergency. Emergency calls will be triaged, all customers vulnerabilities accounted for, and relevant jobs raised to the in-house operative/contractor, using internal systems.
We Are requesting as per part of your EOI for this potential future tendering opportunity we request you fill in this Microsoft form:https://forms.office.com/Pages/ResponsePage.aspx?id=29a-3swB6UKiiOAjSFqG03uYzT_jwk9BuLcVYOnipb1URjRXNEJVM1dXVDNLMjc0WkpFRzJETjNRRy4u
Additional information: Aster Group, are currently running a pre market engagement for expressions of interest, for a future potential tender opportunity. We are currently scoping the requirements for this procurement but are looking to gather market intelligence to ensure we have included all requirements needed to deliver this provision.
To register your interest and to access the project documents please register @ https://in-tendorganiser.co.uk
We would ask if you are wishing to express interest in this future opportunity to fill in the below supplier questionnaire.
https://forms.office.com/Pages/ShareFormPage.aspx?id=29a-3swB6UKiiOAjSFqG03uYzT_jwk9BuLcVYOnipb1URjJSQ0pMOEUxRE8wMzNPSURYWEhXRkhPQS4u&sharetoken=5n75P9kb6ozTS4EyEKVE
Please be aware that response or expression of interest submitted after the closing date will not be accepted.
We thank you for your time and interest in this future opportunity .
Is a Recurrent Procurement Type? : No
Categories (CPV)
Similar open tenders
PROVISION OF SECURITY GUARDING SERVICES FOR BRITISH EMBASSY HARARE
Location: LondonBuyer: Foreign, Commonwealth and Development Office
Open tenderCloses 13 Nov, 20268 daysValue £1.49mSource Find a TenderThe Contractor will be responsible for delivering a fully managed guarding solution, including static posts, foot patrols, mobile response, alarm monitoring, and a 24/7 command-and-control capability. Staffing levels, supervision, shift patterns and rotation arrangements must always ensure operational resilience and co
Unclassified Road Conditions Survey (Lot 1) (2027)
Location: South EastBuyer: West Sussex County Council
Open tenderCloses 16 Nov, 202611 daysValue £75.00kSource Find a TenderWest Sussex County Council are seeking to and identify suitably qualified and interested organisations for the provision of Unclassified Road condition surveys during 2027.
Lot 4 - SCRIM Road Surveys (2027)
Location: South EastBuyer: West Sussex County Council
Open tenderCloses 16 Nov, 202611 daysValue £30.00kSource Find a TenderWest Sussex County Council are seeking to and identify suitably qualified and interested organisations for the provision of Sideway-force Coefficient Routine Investigation Machine Road Surveys during 2027.
A, B & C Road Conditions Survey (Lot 2) (2027)
Location: South EastBuyer: West Sussex County Council
Open tenderCloses 16 Nov, 202611 daysValue £90.00kSource Find a TenderWest Sussex County Council are seeking to and identify suitably qualified and interested organisations for the provision of A, B and C road condition surveys during 2027.
Ireland West SDZ Designated Activity Company DAC is seeking consultancy services to support the development of an Aviation Circular Economy Hub at Ireland West Airport Knock.
Location: IrelandBuyer: Mayo County Council
Open tenderCloses 24 Nov, 202619 daysValue €125.00KSource TEDMCC are publishing this competition on behalf of Ireland West SDZ Designated Activity Company. The brief is to undertake the market validation, technical, commercial and operational planning development work necessary to establish the proposed Hub’s viability. The tenderer shall identify an appropriate operating model
Request for the Provision of Consultancy Services for Local Enterprise Office Donegal clients in the EU Geographical Indication boosting Food, Non-food and Tourism sectors in Northern areas Project
Location: IrelandBuyer: Donegal County Council
Open tenderCloses 24 Nov, 202619 daysValue €33.06KSource TEDDonegal County Council, on behalf of the Local Enterprise Office Donegal, is seeking to create a Framework to deliver Consultancy Services for Local Enterprise Office Donegal clients in the EU Geographical Indication boosting Food, Non-food and Tourism sectors in Northern areas Project (GIFT).