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Tenfell
Closed tender
Published 03 May 2024

Cambridge City Council - Consultancy services for Repairs and Maintenance Digital Management System - Review, Research Options and Tender Process for a New System

Cambridge City Council · East of England

Key facts

Estimated value
£25,000
Closing date
28 May 2024
Contract starts
16 Jun 2024
Contract ends
06 Dec 2024
Procedure
Open procedure (below threshold)
Buyer type
Local government

Description

Cambridge City Council is looking for a consultant to review the City Council's Repairs and Maintenance AccuServ system with the objective of transitioning to a new system that comprehensively addresses key areas in housing stock management, enhancing efficiency, compliance, and resident satisfaction.

Requirements for the project: • Conduct a comprehensive review of the existing Repairs and Maintenance AccuServ system. • Identify any deficiencies in the system and perform a gap analysis. If the analysis indicates inadequacies, proceed with the following steps: Market Research: • Research the market to identify alternative operating systems and solutions. We have already undertaken a PIN to the open market supported with questions for the Council's key requirements. • Assess each option based on its ability to address the identified challenges.

Option Appraisal: • Provide an option appraisal report comparing the current system with the identified alternatives. • Recommend the most suitable option based on cost-effectiveness, functionality, and alignment with the City Council's objectives.

Business Case Development: • Design a comprehensive business case for the selected option, outlining any capital investment costs, expected benefits, and return on investment. • Where applicable, present the business case to relevant stakeholders for approval.

Tender Process: • Develop a comprehensive specification document reflecting the requirements for the new system. • Manage the tender process with Cambridge City Council procurement team and support the Council in supplier selection and evaluation.

Communication • Consultant to hold appropriate update meetings with client lead monthly/fortnightly/weekly dependent on the level of activity.

Categories (CPV)

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