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Tenfell
Awarded contract
Published 02 Jul 2025

Civica On Demand Backlog Processing

Leicester City Council · East Midlands

Key facts

Contract value
£772,170
Awarded
25 Jun 2025
Contract starts
30 Jun 2025
Contract ends
31 Mar 2026
Procedure
Direct award
Buyer type
Local government

Awarded to

SupplierValue
Civica UK Limited£772,170

Description

To deliver the Council's Housing Benefits Change in Circumstance and Universal Credit caseload, with the volumes of 12,000 over this contractual period. Council Tax Processing - 1,700 work items per week. To assist with processing for LCC's Council Tax caseload, with the volumes of 68,000 items over the contractual period.

Categories (CPV)

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