Boiler Management Solution (CS214) - Early engagement

We are the largest provider of specialist Housing and Care for older people in England. We are run "not-for-profit," with a strong balance sheet. We have almost 1,700 sites in England including more than 120 care homes. We provide over 55,000 homes for older people including over 5,000 people in our residential care properties. We look to the future, with an ambitious plan to build 5,700 new homes over the next 10 years. We operate a large portfolio of communal heating systems and heat networks across more than 600 locations in England, serving over 20,000 customers.

Ahead of a project to identify a long-term solution for the provision of a boiler management supervisor software solution for our heat networks, this request for information is intended to inform Anchor of:

a. What products are available in the marketplace and their ability to meet Anchor's requirements regarding connectivity to boiler management systems and associated management information reporting. b. The challenges in the marketplace that the boiler management solutions need to adapt to and the implications for boiler management solutions. (e.g. legislation; forthcoming heat network regulation, new boiler technologies; internet of things, etc.) c. The recommended approach to initial implementation of a boiler management supervisor software solution and the subsequent provision of on-going support and maintenance d. The order of magnitude of costs and the pricing models for implementation and subsequent operation of a boiler management supervisor software solution

This information will be used to inform the business case for investment in a long-term boiler management solution, along with the questions within the invitation to tender, where a solution and supplier will be selected.

Additional information: If you are interested in responding to this RFI, we require you to complete the following steps: • Register on the Anchor eProcurement portal (if you have not already done so) and access the opportunity here:

https://anchorhanover.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ViewEvent.aspx?EventID=1491

• Provide key contacts information to include role, name and contact details • Provide information as detailed in the Questionnaire section • The RFI needs to be submitted by midnight on Friday 8 March 2024

Following the RFI responses, if there are any questions arising, Anchor would want the option of a virtual meeting to discuss and ensure our correct understanding of your responses.

Where there are no questions arising Anchor will not be following up the RFI with further meetings at this stage but all suppliers responding to the RFI will be contacted if Anchor proceeds to an ITT, to ensure they have an opportunity to tender for the solution.