EEM0082 - Property Maintenance and Responsive Repairs Framework

Efficiency East Midlands (EEM) is conducting this tender exercise to procure a Property Maintenance and Responsive Repairs Framework to replace our existing DPS0009 which will expire on 26th September 2026. The Framework, which is being procured as a Competitive Flexible Procedure, and will provide EEM Members with a provision for internal, external and whole house property maintenance, refurbishment and responsive repairs for our membership's property stock. The first stage of the procurement will consist of a procurement-specific questionnaire along with a pricing schedule, which bidders will be required to complete and submit for evaluation. As well as the above, EEM will require contractors to complete Minimum Competence and Best Practice Requirements Pass/ Fail Questions and additional Pass/ Fail questions. Following the evaluation and completion of Stage 1, Contractors who meet the minimum requirements and achieve the required threshold will be invited to participate in Stage 2 of the Competitive Flexible Procedure. Pricing will be carried forward from Stage 1 and Bidders will be evaluated in accordance with the tender documentation issued to the Bidders. Works delivered via this framework will be to domestic and commercial properties. Domestic properties will typically be consisting of a mixture of domestic housing stock, bungalows, blocks of flats, and sheltered housing schemes as well as garages, and depots and any other building owned and/or managed by our membership. Commercial properties will include but not be limited to business units, office buildings, hospitals and care facilities, academies, schools, colleges, universities, education centres, student accommodation, homes and care facilities for older people, children's homes and centres, community centres, leisure centres and gyms, libraries, pavilions, changing rooms and public toilets, outdoor leisure facilities, car parks, industrial units, depots, and garages. The Framework will be split into the following lots: Lot 1 - Whole House Internal and External Repairs and Maintenance (Contracts up to £2m) Lot 2 - Whole House Internal and External Repairs and Maintenance (Contracts over £2m) Lot 3 - Reactive Repairs and Responsive Repairs (Midlands Coverage) EEM reserve the right to appoint 10 contractors to each of the above lots. In addition to the Contractors appointed to each lot, EEM reserves the right to appoint a 'Reserve Bidder' for each lot, either at the same time as, or at any time during, the award and pre framework commencement stage. The Reserve Bidder for each lot will normally be the next highest ranked bidder following completion of the evaluation process for each lot, provided that their submission has met the required minimum evaluation standards. For the avoidance of doubt, if EEM appointed all 10 Contractors to Lot 1, 2 and 3, then the 11th placed bidder for each lot may be appointed as the Reserve Bidder. If all 10 places on a particular lot are not filled, EEM still reserves the right to appoint Reserve Bidders on those lots. Following the appointment of Successful Contractors, in the event that the Successful Contractor: •Makes a material alteration to the Bid which formed the basis of its selection as Successful Contractor (whether as to price or any other aspect of its Bid); •Does not comply with the provisions of this document; •In the reasonable opinion of EEM fails to make satisfactory progress towards signature of the Framework Agreement; and •In the case of any of the above, fails to remedy the situation to the reasonable satisfaction of EEM within a defined time period having been served notice in writing by EEM; i. EEM shall be entitled to de-select the Successful Contractor(s) and at the absolute discretion of EEM to exclude the Successful Contractor(s) from any further participation in the Procurement process or to introduce a further competitive stage in the Procurement process in which the Successful Bidder(s) may or may not (in the absolute discretion of EEM) be invited to tender. Under no circumstances will EEM or any of their respective advisors be liable for any costs or expenses incurred by the Successful Contractor and/or any of its Relevant Organisations due to or arising from. All Bidders must declare any relevant corporate relationships, including parent companies, subsidiaries, or associated entities, within their tender submission. Where more than one entity within a corporate group (including parent companies, subsidiaries, or entities under common ownership or control) intends to submit a Tender for this procurement exercise, EEM requires that those entities agree upon a single lead bidding entity (the "Lead Bidder"), with all other relevant corporate group members participating solely as named key sub-contractors to the Lead Bidder. Contractors (and/or subcontractors) are required to hold accreditations and qualifications as listed within the tender pack in order to be awarded a place on the Framework. This requirement ensures our Members can be confident they are appointing competent and compliant contractors. The documents for Stage 1 of the Competitive Flexible Procedure will available on Delta eSourcing from Tuesday 5th May 2026 with a submission deadline for Stage 1 of 14:00 on Friday 19th June 2026. For those contractors that progress to Stage 2 of the Competitive Flexible Procedure, the documents for Stage 2 will be available from Friday 7th August, with a tender submission deadline of Friday 18th September 2026 at 14:00. The timetable for this procurement is subject to amendment at the sole discretion of EEM. The call-off contract's to be awarded pursuant to the Framework Agreements to be entered at conclusion of the procurement exercise begun by publication of the Contract Notice may extend for a duration of up to five years beyond expiry of the four-year term of the Framework Agreement. Please note that the total potential framework value stated within this notice is in relation to the full 4-year framework and takes into consideration the lot structure, length of call off contracts and that the EEM membership may grow over the framework lifetime. The Framework is being procured by EEM on behalf of the organisations that have been accepted as authorised users. Authorised User means EEM and any other contracting authority (as defined in Section 2 PA23) described in the Tender Notice that is also listed as an authorised user on EEM's website https://eem.org.uk/members/ Authorised users are classed as any current company law member, any future company law members and any user that has been authorised access to the frameworks and other public procurement tools provided by EEM. EEM is incorporated as a company limited by guarantee and is owned and governed by a small number of organisations who make up our 'Company Law Members', all of which are Contracting Authorities in their own right. The Framework Agreements being procured by the procurement exercise begun by publication of the Contract Notice will be entered by EEM as the Contracting Authority which will have undertaken and completed that procurement exercise. Any reference in the Contract Notice or tender documents to Contracting Authority is deemed to be and include a reference to EEM. The organisations entitled to access and use the Framework Agreements to be awarded at conclusion of the procurement exercise begun by publication of the Contract Notice are: Any current EEM Member - being an organisation which is a Company Law Member of EEM at the date of this Contract Notice and being one of the organisations who owns and governs EEM; Any Future Member of EEM, from time to time Company Law Members and the EEM Board may appoint additional organisations to become Company Law Members. All Future Members will also be Contracting Authorities in their own right; and A Framework User - being an organisation who has signed and agreed to the terms of accessing EEM Frameworks and who is authorised to access the frameworks and other public procurement tools provided by EEM. EEM frameworks may accessed by all publicly funded organisations. Frameworks can be used by any organisation that falls in to one or more of the categories listed below and can be identified through the links provided as users in accordance with the Public Contracts Regulations 2015 or the Procurement Act 2023. The list of potential framework users below is not exhaustive of all organisations who can utilise EEM services, access will be granted to any publicly funded organisation. Registered Social Landlords in England and Wales, including but not limited to: 1. Registered Social Landlords in England and Wales, including but not limited to https://www.gov.uk/government/publications/registered-providers-of-social-housing 2. Local Authorities, including but not limited to England and List of councils in Wales. .3. National Health Service (NHS) bodies including NHS Trusts, foundation trusts, Integrated Care Boards or Partnerships, GP federations and other health and social care providers within England and Wales. 4. All emergency services including Police Forces, fire and rescue departments and emergency medical services. 5. All education establishments including but not limited to, schools maintained by local authorities, academy trusts, colleges, universities and other further education establishments. 6. Registered Charities with a relevant link to the core purpose and services provided by EEM. 7. Central government departments and their agencies 8. All other contracting authorities as defined in the Public Contracts Regulations 2015 or the Procurement Act 2023