CP2241-22a Integrated Adult Social Care (ASC) Case Management and Finance System

Devon County Councils Integrated Adult Social Care Service is seeking a proven Software as a Service Adult Social Care Case Management and Finance system. This will replace the councils use of CareFirst6 and associated systems and follows on from the earlier market engagement that took place in June 2022 prior to the procurement being paused. The council is now able to recommence procurement and wishes to engage potential bidders in a brief period of market engagement.

The draft specification and contract documents are being shared in advance to provide opportunity for feedback. Any feedback will not impact or influence the evaluation of the bid submission. All feedback must be sent via the Supplying the Southwest portal www.supplyingthesouthwest.org.uk not via email.

The procurement will include core functionality as set out in the specification and optional inclusion of non-core functionality during the contract term.

The value for this procurement is estimated to include as a minimum the core c 2.5m to 3m for the full contract term including extension options. With the optional non-core functionality an additional c 4m to 4.5m to be purchased throughout the term of the contract including extension options if and when required.

Additional information: Express your interest to this market engagement opportunity on the Supplying the South West Procurement Portal and this will provide you with a route to submit your feedback on this project. The overarching primary objective of this procurement is to seek a proven Integrated Adult Social Care Case Management and Finance system that includes the deliverables mentioned above to improve (but not limited to) the flow of information efficiency effectiveness and quality of outcomes for adults who require a service from the Integrated Adult Social Care (IASC) Services and their partner agencies.

These benefits should arise as a minimum from targeted data recording, improved needs analysis, better quality evaluation of service need and improved information sharing both within DCC including the Integrated Adult Social Care Service, health partners, commissioned providers of services and partner agencies. This procurement is for a proven Integrated Adult Social Care Case Management and Finance system which includes (as a minimum) the following core functionalities: • Assessment & Care Management • Arranging Care (Brokerage) • Case and workload management • Financial Assessment • Finance - Service recording, Payments, Financial Modelling, and reporting. • Service User Portal • Professional / Provider Portal • Commissioning / Performance Analytics • MI & Analytics - Statutory reporting, Data Quality, Case Workflow, Dashboards • System Admin & Configuration

Optional non-core functionalities (for potential future purchase):

• Pre-paid cards (electronic Virtual Wallet) • Personal Assistant recruitment tool • E-Marketplace and Bookable Care • Children's Social Care Finance system

The system must enable DCC to meet all relevant legislative and security requirements; to keep records and information safe and secure. In particular, the need to meet the Personalisation requirements as set-out by the Department of Health and Social Care, providing greater choice and control for individuals in Devon.

The system must actively support Social Workers, Occupational Therapists, Social Care Assessors, finance teams and other users in carrying out their work. The system must enable DCC user groups to actively feed into the Supplier system development roadmaps to support our practitioners in working to best practice care management and safeguarding in line with good industry practices and relevant national legislation changes.

The estimated date of publication of contract notice is 13th July 2022.