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Tenfell
Closed tender
Published 07 May 2024

Market Exploration of the Targeted Flood Warning Service (TFWS)

Department for Environment, Food & Rural Affairs · London

Key facts

Estimated value
£49,999
Closing date
31 May 2024
Contract starts
23 Jun 2024
Contract ends
27 Dec 2024
Procedure
Competitive quotation (below threshold)
Buyer type
Central government

Description

As a Category 1 responder, the Environment Agency (EA) has a legal obligation to prepare for emergencies including warning and informing others of the location, urgency, and severity of flooding from rivers and the sea in England.

The Environment Agency has provided a Flood Warning System (FWS) to the public, partners, and the media for over a decade. The flood warning service provides vital information to the public, media, staff, and professional partners on flood risk from rivers, seas and in some locations, groundwater.

The current FWS is free to register for all users (Sign up for flood warnings - GOV.UK (www.gov.uk)). The Targeted Flood Warning Service (TFWS), part of the flood warning service, provides an online service to over 120 organisations in England and Wales with a more targeted and efficient flood warning service so that they can easily monitor multiple locations at risk from flooding.

The aim of this project is to conduct a thorough market segmentation and demand assessment, to support the development of an up-to-date charging proposal and to identify service improvements for the current Targeted Flood Warning Service (TFWS) that could attract new users and better serve existing ones.

Categories (CPV)

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