CJ720 Clearing Contact Centre - RM6116 Network Services 3
Leeds Beckett University · Yorkshire and the Humber
Key facts
- Contract value
- £342,000
- Awarded
- 14 Apr 2024
- Contract starts
- 15 Apr 2024
- Contract ends
- 15 Apr 2027
- Procedure
- Restricted procedure
- Buyer type
- Education
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Vodafone | £342,000 |
Description
To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c
Categories (CPV)
- 72212510 Communication software development services
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