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Published 12 Aug 2025

Enterprise IT Service Desk (RFI)

Ministry of Defence · South West

Key facts

Estimated value
£140,000,000
Engagement closes
16 Apr 2025
Contract ends
09 Jun 2032
Buyer type
Central government

Description

The current Enterprise IT Service Desk contract provides IT Service Desk services (described below) to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Enterprise IT Service Desk capability to provide continuity of these critical IT support services for Defence users from this date.

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