Low Code Solution
ESSEX COUNTY COUNCIL · East of England
Key facts
- Engagement closes
- 23 Aug 2024
- Buyer type
- Local government
- Source
- Contracts Finder
Description
Essex County Council (ECC) is exploring the possibility of procuring a Low Code Solution to enhance our Digital Transformation strategy. Our objective is to thoroughly explore the variety of Low-Code Software options available, which will allow us to conduct a pilot program. This program aims to develop solutions tailored to specific business areas over the course of approximately one year. By doing so, we intend to not only build proficiency in low-code methodologies but also deliver effective solutions for the departments participating in the pilot.
The services and requirements we would be most likely to include in the Pilot Programme include: • A customer facing complaints system: Functionality to handle multiple complaint types and include the ability to allocate case work and manage the complaints, log by type of complaint, location or anything else we would like to categorise by, upload documents, generate auto-responses in certain instances and provides MI. • An internal Risk Register System: Dashboard of risk and control measures. Risk Register can be accessed via our single sign on, and have an RBAC model Also, functionality to enable allocation as well as have a RAG rating. Also, enables the management/closure of risks and provides MI.
Should the pilot be a success, we would then build a business case to extend the product and capability strategically as a CRM solution for multiple business areas.
We are looking for an organisation to partner with us to provide a low-cost product for us to use for the pilot but with the potential to procure a full solution in the event of a successful outcome.
We would like some of the solutions to be 'ready to go' with just minor development required to go live, so ideally, the partner will have worked with other local authorities and have previous experiences of building some of the CRM capabilities for them.
Categories (CPV)
Similar open tenders
ENQ1406 - LED Screens, Staging, PA Equipment and Lighting Equipment for Derby LIVE Events
Location: East MidlandsBuyer: Derby City Council
Open tenderCloses 11 Nov, 20267 daysValue £95.00kSource Find a TenderThis quotation is for the supply, installation and de-rig of staging, LED screens, PA and Lighting equipment for Derby LIVE Events. **Please note this procurement has been reserved to suppliers with substantive business operations within the administrative boundary of Derby City Council. The Council is committed to sup
System Adnoddau Dynol Chwaraeon Cymru / Sport Wales Human Resources System
Location: WalesBuyer: Sport Wales
Open tenderCloses 4 Dec, 202630 daysValue £225.00kSource Find a TenderMae Chwaraeon Cymru yn chwilio am blatfform Adnoddau Dynol modern, sy'n canolbwyntio ar y defnyddiwr, i gefnogi cylch bywyd llawn cyflogeion, o recriwtio hyd at gyflogaeth, datblygu a rheoli'r gweithlu. Mae Chwaraeon Cymru yn dymuno caffael datrysiadau sy'n cyflawni’r canlynol: • Darparu profiad defnyddiwr modern a gre
The Spencer Academy Trusts Microsoft Licensing & Support Services
Location: East MidlandsBuyer: THE SPENCER ACADEMIES TRUST
Open tenderCloses 23 Nov, 202619 daysValue £525.00kSource Find a TenderSpencer Academies Trust is seeking a suitably qualified supplier to provide Microsoft Licensing and Support Services. The contract will include the provision, management and support of the Trust's Microsoft licensing estate, including Microsoft 365 A3 and Microsoft 365 A5 licensing, licence administration, subscription
Global Travel, Accommodation and Venue Management Services
Location: North WestBuyer: Government Commercial Agency
Open tenderCloses 8 Dec, 202634 daysValue £36.25bnSource Find a TenderA framework providing comprehensive booking solutions for all UK Public Sector Travel needs, including air, rail, taxis, coaches, car hire, accommodation and venues for meetings, conferences and events, as well as emergency travel and accommodation solutions, including for civilian cohorts under the care of a UK Public
The Provision of Work Planning Software Application [642]
Location: IrelandBuyer: Commission for Regulation of Utilities
Open tenderCloses 30 Nov, 202626 daysValue €210.00KSource TEDThe CRU prepares a Strategic Plan on a three-year cycle and develops annual Work Plans to support delivery of its priorities, objectives and outcomes. Progress is monitored quarterly through Work Plan review reports and monthly through Focus Area Reports for selected highpriority programmes, projects and organisational
LEGO299 End-to-End Reporting, Budgeting, Forecasting and Financial Reporting Solution
Location: West MidlandsBuyer: The Office for Legal Complaints
Open tenderCloses 30 Nov, 202626 daysValue £100.00kSource Find a TenderA fit-for-purpose budgeting, forecasting and financial reporting solution that automates LeO's existing Finance processes, integrates with relevant source systems and can be operated by Finance following implementation.