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Tenfell
Awarded contract
Published 14 May 2025

Backup as a Service remedial and support

NORTHERN GAS NETWORKS LIMITED · Yorkshire and the Humber

Key facts

Contract value
£182,839
Awarded
13 May 2025
Contract starts
17 May 2025
Contract ends
18 May 2027
Procedure
Direct award
Buyer type
Utilities & transport

Awarded to

SupplierValue
Softcat plc£182,839

Description

Softcat PLC provides NGN with a managed service via Harbor for our enterprise backup systems implemented within our AWS cloud platform. This is a contract extension. These services include: - Ensuring all NGN data within scope is continuously backed up. - Providing NGN with 24/7 incident management support with agreed Service Level Agreements (SLAs) in place - Supporting NGN's IT disaster recovery and business continuity processes. - Continuous maintenance of the enterprise backup systems, including any required system updates or application version upgrades. - Providing NGN with insights into the backup services, including daily status reporting, conducting monthly restore activities, and conducting service reviews. - Supporting NGN with audit compliance. A stable, reliable, and secure backup solution is essential to NGN's data and cyber resilience, making this a critical technology platform to build and operate.

Categories (CPV)

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