LEGAL OMBUDSMAN

Contract awards

• Contract Tender for a Service Complaints Adjudicator

  Awarded contractPublished 6 Apr, 2021Value £20.00kSource Contracts Finder archive

  The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007 to help resolve complaints between consumers and legal service providers. The Legal Ombudsman is independent and impartial. This means we will look at the facts in each case and weigh up both sides of the story. We are not

  Awarded to Susan Bradford

• notice of award of contract for the provision of temporary staff

  Awarded contractPublished 22 Jan, 2020Value £44.71kSource Contracts Finder archive

  Notice of award of contract for the provision of temporary staffing for Finance

  Awarded to Penna PLC

• Notice of Award of Contract for Provision of Temporary Staffing

  Awarded contractPublished 20 Jan, 2020Value £58.67kSource Contracts Finder archive

  Notice of award of contract for the provision of temporary staff for FR1 Delivery 2020

  Awarded to Brook Street (U K) Ltd

• Notice of Political Monitoring Tender Award

  Awarded contractPublished 7 Jan, 2020Value £15.84kSource Contracts Finder archive

  Notice issued to announce the award of a contract for a political monitoring service to be provided to the Legal Ombudsman.

  Awarded to randalls monitoring limited

• Notice of the Award of the contract for the provision of payroll services

  Awarded contractPublished 29 Oct, 2018Value £10.00kSource Contracts Finder archive

  The Office for Legal Complaints is looking to outsource its payroll management and is looking for a third party specialist to provide the service. The offer is initially a one year contract.

  Awarded to Coventry City Council

• Notice of Award of contract for Media Access and Licence Service

  Awarded contractPublished 28 Mar, 2018Value £19.13kSource Contracts Finder archive

  Legal Ombudsman require the assistance of a licensing and database service that manages the rights of print and web media titles and provides access to and license for re-use of the media content.

  Awarded to NLA MEDIA ACCESS LIMITED

• Notice of Award of Tender for Media Monitoring Services

  Awarded contractPublished 14 Mar, 2018Value £12.48kSource Contracts Finder archive

  The Legal Ombudsman was looking for a partner that could provide a range of services to cover news summaries, all types of media summaries and reporting along with access to articles and clips. The service should also provide an analytics platform and reporting to the Legal Ombudsman

  Awarded to KANTAR MEDIA UK LTD

• Award of Contract for Procurement of End User Devices

  Awarded contractPublished 13 Mar, 2018Value £21.96kSource Contracts Finder archive

  Legal Ombudsman is publishing the award of the contract for the procurement of a number of end user devices for the business. The procurement has been completed using GCloud purchasing platform.

  Awarded to Dell Corporation Limited

• Notice of Award of Delivery Partner for Customer Satifaction Surveys

  Awarded contractPublished 6 Mar, 2018Value £72.00kSource Contracts Finder archive

  we were seeking a provider to continue our programme of monthly surveys to assess customers' perceptions of their confidence in, and satisfaction with the services we provide. The contract was a two year contract commencing 1 April 2018

  Awarded to DJS RESEARCH LIMITED

• Contract Tender for a Service Complaint Adjudicator - legal services

  Awarded contractPublished 5 Mar, 2018Value £14.00kSource Contracts Finder archive

  The Office for Legal Complaints (OLC) operates the complaints scheme set up under the Legal Services Act 2007 (primarily Part 6) which provides a free, independent service to consumers looking for help with legal and claims management service complaints at second tier, the first tier being the professional service prov

  Awarded to Claire Evans

• Appointment of financial modelling consultant

  Awarded contractPublished 18 Dec, 2017Value £30.00kSource Contracts Finder archive

  The Legal Ombudsman were looking to procure the professional services from a third party to build financial modelling tools and to provide a whole system model for the business to use in its day to day activities.

  Awarded to PA CONSULTING SERVICES LIMITED

• Provision of printing services

  Awarded contractPublished 8 Nov, 2017Value £98.50kSource Contracts Finder archive

  The Legal Ombudsman require a single supplier to provide a fully managed end to end print and digital solution.

  Awarded to Williams Lea

• Procurement of Executive Search and Selection Services

  Awarded contractPublished 31 Aug, 2017Value £22.45kSource Contracts Finder archive

  Provision of executive search and recruitment service - complete end to end service including advertising, long listing, initial interviewing, recommendation for short list

  Awarded to Gatenby Sanderson

• IT procurement of End User Devices

  Awarded contractPublished 26 Jul, 2017Value £178.00kSource Contracts Finder archive

  In order to support the agreed IT strategy of integrated, cloud based technology LeO has reappraised its approach to end user devices and proposed a plan for replacing the current devices. The current end user devices are almost entirely laptops built to support the business model of 2010. The majority of the current E

  Awarded to Dell Corporation

• Appointment of Market Research Partners - Customer satisfaction

  Awarded contractPublished 27 Jun, 2017Value £56.00kSource Contracts Finder archive

  The Legal Ombudsman exists to make it simpler for consumers of legal services to access an independent expert to resolve complaints. From January 2015 we expanded our jurisdiction to accept complaints about Claims Management Companies (CMCs). The Legal Ombudsman aims to provide a complaint handling service that is fai

  Awarded to ICM research Limited

• Tender for the provision of Language Services

  Awarded contractPublished 13 Mar, 2017Value £62.00kSource Contracts Finder archive

  The Legal Ombudsman require a provider of both telephone interpretation and written translation services.

  Awarded to TheBigWord Limited

• Research - The language of complaints

  Awarded contractPublished 13 Mar, 2017Value £38.72kSource Contracts Finder archive

  The Legal Ombudsman wishes to commission research to explore the impact of language on complaint outcomes throughout the legal complaints process.

  Awarded to IFF Research

• External Audit

  Awarded contractPublished 27 Aug, 2015Value £48.75kSource Contracts Finder archive

  Provision of External Audit

  Awarded to Grant Thornton (UK) LLP

• IP-VPN

  Awarded contractPublished 20 Aug, 2015Value £61.71kSource Contracts Finder archive

  Provision of non PSN 100Mb VPN connection

  Awarded to Virgin Media Business