The Legal Aid Agency
- Open tenders
- 2
- Upcoming
- 6
- Contract awards
- 59
- Expiring in 18 months
- 0
Upcoming opportunities
Provision of Contact Centre Services to the Legal Aid Agency
Location: United Kingdom
UpcomingPublished 29 Sept, 2026Value £24.40mSource Find a TenderThe Legal Aid Agency (“LAA”) is inviting Tenders from Lot 1 (Citizen Experience) of Outsourced Services Framework (RM6295) for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) and the Civil Legal Advice Operator Service (CLAOS). The DSCC service manages the lo
2027 Peer Reviewer Procurement Process
Location: United Kingdom
UpcomingPublished 28 May, 2026Value £5.00mSource Find a TenderAppointment of suitably qualified legal professionals to provide independent peer review services, assessing the quality of legal aid casework and supporting the Legal Aid Agency’s commitment to driving performance, quality assurance, and value for money.
Peer Reviewer
Location: United Kingdom
UpcomingPublished 20 May, 2026Value £5.00mSource Find a TenderAppointment of suitably qualified legal professionals to provide independent peer review services, assessing the quality of legal aid casework and supporting the Legal Aid Agency’s commitment to driving performance, quality assurance, and value for money.
CDD Pipeline Notice
Location: United Kingdom
UpcomingPublished 23 May, 2025Value £2.36mSource Find a TenderCriminal Defence Direct (CDD) Service Procurement Exercise – Launch in summer 2025 The Legal Aid Agency (LAA), on behalf of the Lord Chancellor, will run a procurement exercise to award contracts for two providers to deliver the CDD Service from on or around 1 March 2026. Key Details: • Service: 24/7 non means tested
Specialist Quality Mark Auditing Services Agreement
Location: United Kingdom
UpcomingPublished 23 May, 2025Value £2.38mSource Find a TenderThe Legal Aid Agency (“LAA”) is inviting Applicants to tender for a concession contract (“Contract”) to administer the LAA’s Specialist Quality Mark (“SQM”), from 1 October 2027.The SQM is the LAA’s organisational quality standard designed to ensure that Legal Services Providers are well run and provide good client car
Criminal Defence Direct (CDD) Procurement Process
Location: United Kingdom
UpcomingEngagement closes 18 Aug, 2025Value £2.36mSource Find a TenderCriminal Defence Direct (CDD) Service Procurement Exercise – Launch in summer 2025 The Legal Aid Agency (LAA), on behalf of the Lord Chancellor, will run a procurement exercise to award contracts for two providers to deliver the CDD Service from on or around 1 March 2026. Key Details: • Service: 24/7 non means tested
8 decision makers
Names, roles and published contact details are available when you sign in.
- Executive2
- Director1
- Head of service5
Top suppliers
| Providers who have been awarded the contract under these procurment processes can be found at https://www.gov.uk/government/publications/civil-2018-contracts-tender | £2.20bn |
| Various suppliers - a list can be found at www.gov.uk/government | £1.95bn |
| Multiple | £1.80bn |
| Multiple Suppliers | £758.91m |
| Multiple Providers | £195.56m |
| All 2015 Standard Civil Contract Suppliers | £21.90m |
| The Johnson Partnership Ltd | £16.49m |
| HINDUJA GLOBAL SOLUTIONS UK LIMITED | £13.18m |
What they buy
- Business services: law, marketing, consulting, recruitment, printing and security33 notices in the last 3 years
- Administration, defence and social security services1 notices in the last 3 years