Tenancy Relations Service
London Borough of Brent · London
Key facts
- Contract value
- £175,500
- Awarded
- 28 Mar 2024
- Contract starts
- 07 Apr 2024
- Contract ends
- 07 Apr 2028
- Procedure
- Open procedure
- Buyer type
- Local government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| Hodge Jones and Allen Solicitors | £175,500 |
Description
The Council, through its Housing Needs Service, will carry out an initial assessment of any case where there is a complaint of harassment or illegal eviction. The Council officer will contact all parties to try and mediate and resolve any issues by telephone. If the Council's initial assessment concludes that a case requires ongoing investigation and casework, the case will then be referred to the Service Provider. The Council will carry out its mediation service over the telephone, the purpose of which will be to determine if the matter needs to be referred to the Service Provider.
Any harassment/illegal eviction matter will be referred by a Housing Options Officer or Manager by sending an e-mail with brief details of the issue to the Service Provider. This will ensure that a record of every referral made is kept and to monitor the performance of the Service.
Categories (CPV)
- 70333000 Housing services
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