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Tenfell
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Published 11 Sep 2026

Provision of Independent Health Complaints Advocacy Service

London Borough of Brent · London

Key facts

Estimated value
£300,000
Engagement closes
05 Oct 2026
Contract ends
31 Mar 2030
Buyer type
Local government

Description

This tender is for the provision of Independent Health Complaints Advocacy Service (IHCAS). The IHCAS empowers and supports clients, their family, carer or representative to go through the complaints procedures for complaint or grievance related to any aspect of care or treatment they received from NHS funded services and to assist them in finding a resolution. Contract Start Date: 1 April 2027 Contract End Date: 31 March 2030 Possible Extension up to 2 years Estimated Contract Value: £360,000

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