Innovation Park Medway - Management and Maintenance

Innovation Park Medway (IPM) is a significant redevelopment opportunity and has long been on Medway's regeneration agenda. The site is majority owned by Medway Council and is currently leased in part to Rochester Airport Ltd and to BAE Systems. The site sits within both Medway Council's and Tonbridge & Malling Borough Council's Local Authority boundaries.

IPM has a vital role to play in the area's economic future. A masterplan has been adopted to set the context for the development of up to 101,000sqm of high quality, innovative B1 and B2 commercial development in the high value technology, engineering, manufacturing and knowledge intensive industries. Part of the North Kent Enterprise Zone, Medway Council's aspiration for the site is that it will offer access to world-class research and development and highly skilled talent through the cluster of Kent and Medway based universities. Enterprise Zone status on the site means that rates received from the site must be reinvested into the growth of the site in the first instance.

The Management Agent will support the information flow from the Property and Legal Consultants, Maintenance and other partners and stakeholders.

They will also be expected to engage with and liaise with the appointed contractors and tenants during the period of their engagement to ensure all elements of work complement each other in a fully integrated way.

The successful Management Agent will be expected to undertake the following tasks;

• Stage 1 - support the development of a Management and Maintenance Strategy which will set out the vision and objectives of the park and the Council's aspirations for future developments, as well as to help inform the maintenance charges to potential occupants, which will also cover the management agent fees.

• Stage 2 - Provide a professional management service with an organised approach to:

- The process of collecting the service charges and the responsibility for taking steps to recover unpaid charges. - Administration of records and documentation essential for accounting purposes e.g. finance/invoicing, managing meeting space etc. - Effective Management of Issues and disputes raised by tenants. - Management of the Gateway building and café (tbc) - Long term management of available plots - Innovation/business support, creating opportunities for collaboration through events - Parking including multi-storey and at grade - Security and CCTV monitoring - Broadband supply - Public transport (i.e. bus routes), travel planning and trip monitoring - Waste collection/servicing - Health and safety across the site, ensuring the relevant documents are maintained - Insurances - buildings (gateway building), public liability - Wayfinding/signage updates as new business occupy the site - Vehicle Impact Mitigation

• Stage 3 - Responsible for the maintenance, redecoration, repairs and inspection of works to ensure the infrastructure and public realm in kept in good repair.