Financial Services and Pensions Ombudsman

Contract awards

• Multi-Party Framework Agreement for the provision of External Drafting Services

  Location: Ireland

  Awarded contractContract ends 17 Mar, 203040 monthsSource TED

  The Financial Services and Pensions Ombudsman wishes to establish a multi-party framework agreement for the provision of services related to the drafting summaries of complaints and preliminary decisions.

  Awarded to Catherine Elizabeth Dunne Barrister-at-Law

• Temporary Resources Support

  Location: Ireland

  Awarded contractContract ends 17 Sept, 202934 monthsValue €2.50MSource TED

  The FSPO is seeking to enter into a contract for the provision of temporary resources support services. The contracted resources will be required to fulfil a number of vital operational services. The nature of the FSPO's requirements will vary over the contract term, depending on the operational requirements, and may i

  Awarded to Cpl Solutions Limited

• PBF123F-02-019 PROJ000010810 SRFT for the provision of Accounting Services - Financial Services and Pensions Ombudsman

  Location: Ireland

  Awarded contractContract ends 18 Mar, 203040 monthsValue €800.00KSource eTenders Ireland

  Awarded to Crowleys DFK

• Case Management System and Online Customer Web Portal

  Location: Ireland

  Awarded contractContract ends 15 Dec, 202937 monthsValue €2.97MSource TED

  In summary, the Services comprises: Procurement and implementation of a Complaints Management System (CMS) that includes a user-friendly front-end web portal for both customers (individuals and business entities alike), along with a robust back-end workflow system to efficiently manage and resolve cases. The CMS will s

  Awarded to Ernst and Young_86592_(Main Account)

• PAS122F-13-014- PROJ000010181- Provision of Professional Consultancy Services for Financial Services and Pensions Ombudsman

  Location: Ireland

  Awarded contractContract ends 14 Jan, 203038 monthsValue €4.00MSource eTenders Ireland

  Awarded to Grant Thornton

• PLI131D-015 Proj000010609 RFT for the provision of Insurance Brokerage and Placement Services to the Financial Services and Pensions Ombudsman (FSPO)

  Location: Ireland

  Awarded contractPublished 11 Dec, 2025Value €173.11KSource TED

  Insurance Brokerage and Placement Services to the Financial Services and Pensions Ombudsman (FSPO)

  Awarded to All Ireland Insurance

• External mediation Services - Multi-Party Framework Agreement

  Location: Ireland

  Awarded contractPublished 30 Oct, 2025Source TED

  The FSPO wishes to establish a multi-party Framework Agreement for the provision of External Mediation Services.

• The establishment of a multi-purpose Framework Agreement for the provision of External Mediation Services

  Location: Ireland

  Awarded contractPublished 9 Oct, 2025Source TED

  External Mediation Services

  Awarded to Acrux Consulting Limited, Austin Kenny Mediation

• Recruitment Services

  Location: Ireland

  Awarded contractContract ends 12 Jun, 202931 monthsValue €300.00KSource TED

  The FSPO wishes to engage a single supplier for the provision of recruitment administration and support services. The service provider will fulfil critical services to support and assist the FSPO in the ongoing management and administration of its recruitment activity and must have the expertise, experience and qualifi

  Awarded to Conscia Talent

• IPS016F-04-005-PROJ000010375-Mini Competition for the Provision of 1 x vCISO (Virtual Chief Information Security Officer) for the Financial Services and Pensions Ombudsman

  Location: Ireland

  Awarded contractContract ends 11 Jul, 202932 monthsValue €161.92KSource eTenders Ireland

  Awarded to Ekco Security Limited

• External mediation Services - Multi-Party Framework Agreement

  Location: Ireland

  CancelledContract ends 7 Oct, 202935 monthsValue €800.00KSource eTenders Ireland

  Awarded to Acrux Consulting Ltd, Austin Kenny

• Temporary Administrative Resources

  Location: Ireland

  Awarded contractPublished 24 Apr, 2025Value €800.00KSource TED

  The FSPO is seeking to enter into a contract for the provision of temporary administrative support resources. The contracted resources will be required to fulfil a number of vital operational services.

  Awarded to Cpl Resources

• PROJ000009670 - Lot 1 Specialist Pre Legal Debt Management Services on behalf of Financial Services and Pensions Ombudsman

  Location: Ireland

  Awarded contractPublished 24 Mar, 2025Value €50.00KSource eTenders Ireland

  Awarded to LCMS Limited

• Recruitment Services

  Location: Ireland

  Awarded contractContract ends 30 Jul, 202933 monthsValue €300.00KSource eTenders Ireland

  Awarded to Conscia Talent

• Payroll and Pensions Administration Services

  Location: Ireland

  Awarded contractContract ends 24 Apr, 202930 monthsValue €100.00KSource eTenders Ireland

  Awarded to Forvis Mazars

• Payroll and Pensions, Governance Support Services

  Location: Ireland

  Awarded contractContract ends 24 Apr, 202818 monthsValue €150.00KSource eTenders Ireland

  Awarded to Maeve Thornberry and Associates

• Case Management System and Online Customer Web Portal

  Location: Ireland

  Awarded contractContract ends 14 Jan, 203038 monthsValue €2.97MSource eTenders Ireland

  Awarded to Ernst and Young

• Data Protection Support Services

  Location: Ireland

  Awarded contractContract ends 24 Apr, 202930 monthsValue €200.00KSource eTenders Ireland

  Awarded to XpertDPO

• Graphic Design and Print Management Services

  Location: Ireland

  Awarded contractContract ends 24 Apr, 202930 monthsValue €180.00KSource eTenders Ireland

  Awarded to Southern Marketing Design and Media

• Pension Advisory Services

  Location: Ireland

  Awarded contractContract ends 23 Apr, 202930 monthsValue €175.00KSource eTenders Ireland

  Awarded to Public Authority Pension Services Limited